Training

Our Training Programs are taught by individuals who have lived and worked in China. They are Americans who understand from your perspective how things appear, and yet have learned from the Chinese perspective what is really being said. These programs are proprietary, developed by our organization and not offered anywhere else.

Training Series - All participants must start with one of these two choices:

• Maximize your Potential in China; Starter Series

This is an introduction to doing business in China and in this series of class you will learn more than the surface cultural differences and become more effective with your counterparts in China. This class goes beyond the basics usually taught and delves into why we make the decisions that we do – and therefore how to understand the actions and communications with your Chinese contacts. Download class description here.

• Maximize your Potential in China; Advanced Series

This series is training for experienced executives who will develop a deeper understanding and improve their skills. This class explains the "WHY" behind the repetitive difficulties we have integrating our operations. We have taught this series to executives who are now or have lived in China managing operations, its been taught to executives who have been traveling to China for over 10 years – and they all say “I wish I had known this long ago.” Note: integrates the management styles and communication modules. Download class description here.

Individual Training Classes (list is arranged by suggested participants):

**** Note: participants must have completed one of the series above ****

ALL TEAM MEMBERS

• Communication:   telephone, email and meetings – learn how to have an effective conversation that motivates the listener and brings results.
• Negotiation:   plan for your negotiations and learn that every situation in China is a form of negotiation

SALES TEAM

• Communication-Sales:   telephone, email and meetings – learn how to motivate both staff and the customer
• Negotiation-Sales:   specific techniques that address the sales process in China and how to identify the decision maker, get to the base price, discuss financing, close the deal

MANAGMENT TEAM

• Manager Communication:   telephone, email and meetings – be more effective by understanding their expectations and your role –then learn how that affects your communication style
• Productivity / Growth Management:   how to give reviews, set goals, handle criticism, announce promotions, develop mentoring relationships
• HR Overview:   legal, HR manual, loyalty and retention, salary, benefits, dismissal

HUMAN RESOURCES TEAM

• HR Overview:   legal, HR manual, loyalty and retention, salary, benefits, dismissal
• Staff Management:   how to perform yourself or to train your US executives to give reviews, set goals, handle criticism, promotions, develop mentoring relationships
• Recruiting:    how to write a job description, locate potential employees, handle interviews, develop the criterion to hire the right people, and short review of the legal environment

SOURCING AND MANUFACTURING TEAM

• Suppliers:   how to find, qualify and develop suppliers
• Transfer Engineering:    communicating technical specifications, format information, handle feedback, product development, and change management
• Develop Quality Standards:   understand the Chinese perspective, how to transfer the requirements and testing standards, and how to manage improvement

BUSINESS DEVELOPMENT

• Joint Ventures:   qualifying partners, various corporation structures, drafting agreements, developing strategy, managing difficulties as they arise
• Establishing a Presence:   overview of the corporate options, how to develop a budget, create a timeline, develop your strategy